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HAND MADE
PLANT ORIGIN
NO SULFATES
NO TRICLOSAN
All-natural Face Serum expertly formulated with high concentrations:
Alpha Arbutin (Swiss-Formulated)
Hyaluronic Acid (2%)
Vitamin B3, C and E
Skin-Tastic Botanicals
DE MOI FACE ELIXIR
DE MOI SKIN PERFECT ELIXIR is an all-natural Face Serum expertly formulated with high concentrations of Swiss-formulated Alpha Arbutin, Hyaluronic Acid (2%), power Antioxidants, and time-tested skin lightening and anti-aging botanicals.
A miracle in every precious drop, DE MOI SKIN PERFECT ELIXIR safely and effectively lightens, brightens, and refines pores for an even-toned, young-looking complexion. Use it day and night for flawless, dewy skin 24/7. DE MOI MIRACLE SKIN PERFECT ELIXIR hydrates nourish and illuminate by day, and repairs rejuvenate and soften while you sleep.
FDA-Approvedandethically produced, DE MOI SKIN PERFECT ELIXIR is naturally hypoallergenic and non- comedogenic. 100% of its active ingredients are of plant origin (Vegan), with no harmful chemicals and fillers, sulfate, paraben and triclosan-free, and cruelty-free.
DE MOI SKIN PERFECT ELIXIR is your luxurious and guilt-free secret to timeless beauty. Deliciously scented with the sweet and powdery fragrance of Bulgarian Rose Petals.
HOW TO USE
Make DE MOI SKIN PERFECT ELIXIR an important part of your daily skincare regimen. For amazing results, apply every night before sleeping, and every morning before putting on your daily moisturiser or makeup.
After cleansing, apply pea-sized drops on your forehead, cheeks, chin, and neck areas. Massage evenly, in gentle circular and upward strokes. Another technique is to dribble a few drops on the back of your left hand and use your right index and middle fingers to dab the serum lightly on your face and neck.
The safest, most advanced skin lightening and anti-aging miracle in the world today. Nature-derived from the Bearberry Plant, Alpha Arbutin inhibits the tyrosinase enzyme from producing melanin, making skin tone even, clearer, well-hydrated and youthful. Authentic Swiss-formulated Alpha Arbutin effectively reverses signs of aging and UV damage, fades dark spots, and prevents hyperpigmentation.
HYALURONIC ACID (SODIUM HYALURONATE 2%)
Hyaluronic Acid is the KEY molecule involved in skin moisture, with a unique capacity to bind and retain up to one thousand times its own weight in water molecules. Essentially, this complexion champion has an unrivaled ability to hydrate skin. In serum form, Hyaluronic Acid rapidly penetrates the skin’s layers to hydrate, plump up and smooth dry skin.
VITAMIN B3, VITAMIN C and VITAMIN E
DE MOI SKIN PERFECT ELIXIR is uniquely formulated with the three essential Vitamins for healthy, radiant, and youthful skin. NIACINAMIDE (Vitamin B3) shrinks pores, reduces redness, and treats hyperpigmentation. L-ASCORBIC ACID, the stable form of Vitamin C, is a powerful antioxidant that can reverse skin damage and stimulate collagen production. And d-ALPHA TOCOPHEROL is the purest form
of natural Vitamin E. It fights free radicals, makes skin resilient to pollution and harmful UV Rays, moisturizes, tightens, and firms the skin.
SKIN-TASTIC BOTANICALS
DE MOI SKIN PERFECT ELIXIR also features three time-honored botanicals that work in synergy with the Serum’s key active ingredients. LICORICE (Glycyrrhiza Glabra) Root Extract is a skin whitening stalwart known to reduce skin pigmentation. It is also an anti-inflammatory and antimicrobial agent. ALOE VERA (Aloe Barbadensis) Leaf Extract is widely used for its hydrating, soothing, and skin healing properties. And WITCH HAZEL (Hamamelis Virginiana) is prized for its ability to shrink pores, reduce puffiness and eye bags, and for soothing skin.
FULL INGREDIENTS LIST:
Alpha Arbutin, Sodium Hyaluronate 2%, Niacinamide, d-Alpha-Tocopherol, L-Ascorbic Acid, Licorice Root Extract, Aloe Vera Extract, Witch Hazel Extract, Lactic Acid, Vegetable Glycerin, Phenoxyethanol, Rose Water Essence and Distilled Water
NET WEIGHT
30 ml (℮ 1.0 oz).
SHIPPING INFORMATION & CONDITIONS:
SHIPPING INFORMATION:
Please be informed that we use the Swiss Post for cost-efficiency reasons.
Kindly observe the number of days indicated in the options and take note that it is working days.
Kindly take note that shipment may sometimes take longer due to local customs inspection, local posts delivery schedule and/or holidays or natural calamities.
For a change of address please inform us or update the address in the account a month before the shipment is due otherwise we will be sending it to the listed address, contact ussales@demoi.ch
CONDITIONS APPLY:
No cancellation. No refund. No conversion. Not transferrable. No resale.
Resale Is Forbidden.
Finishing a sale transaction means the buyer agrees to the terms and conditions of the sale.
Palo Alto uses cookies to improve your browsing experience.
TERMS OF SERVICE
OVERVIEW
This website is operated by DE MOI - Conscious Beauty. Throughout the site, the terms “we”, “us” and “our” refer to DE MOI - Conscious Beauty. DE MOI - Conscious Beauty offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
SALES RETURN & POLICY
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return for non-cosmetic products. Please refer to the exemptions below for cosmetic items.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at admin@demoi.ch. If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at admin@demoi.ch.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
What qualifies for a refund?
We give refunds only if the goods were not shipped. if the goods were shipped but did not arrive due to an incomplete address provided by the client or local post/customs issues, the most we can do is to resend the product at our cost.
When can I return/exchange the product?
We strictly mention no return no exchange on our website so clients are aware of the conditions prior to concluding the purchase. We only accept return and exchange if the goods are damaged in a way that they cannot function as it is supposed to do.
Can I return it if thé product came with packaging defects?
We exercise utmost quality control prior to shipping the products. This means we ensure that the product is shipped at its best condition. However, things can happen upon shipping transit but this is unfortunately beyond our control. Thus we cannot exchange products because of superficial defects alone.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Everybody wants to look and feel good. But DE MOI wants you to not only look and feel good but also to make the world a better place to live in.
DE MOI aims to be the catalyst in bringing positive change into the world by creating awareness on spending consciously on products that give back to the society while making sure that these products do not harm the animals and the environment.
The Woman with a Passion for Developing Beauty Products of Substance and Achieving a Lasting Social Change
Courage, risk tolerance, resilience, and handling ambiguities together with passion for developing beauty products of substance and championing important causes is what Demee Koch equipped herself within the past two decades. She used her ability to navigate ambiguities and complexities with experience and success and took risks to rule in the highly competitive beauty industry.
Demee wanted to change the beauty industry with the best intentions by educating people about how brilliance knows no bounds regarding race or gender.
Having worked in more roles, functions, companies, and industries she has always been motivated in achieving concrete results and creating a positive impact. In fact, this must come from collaborating with other people and taking on more responsibility, driven more by a sense of general benefit to the company and the community she built than to herself.
DE MOI was born out of a passion for spreading happiness and love. Demee believes in beauty inside and out. She found beauty in her hometown of Cebu in the Philippines, her meanderings around the world, to the home she found in Zurich, Switzerland. But throughout her rich experiences, outstanding women succeed even in male environments, and it shouldn’t require exceptionality.
Demee believes that women shouldn’t merely serve as ideals of perfection and beauty. They don’t have to be perfect and unachievable; rather, they should change the game by listening to others, developing their abilities, and promoting women’s beauty, leadership and empowerment.
We invite you to read this Policy, which explains how your personal data are processed by the Company (as defined in the Terms of Use for this Website) and as listed in the Data Controllers and Contact section below (Section 7) (“Company”, «DEMEE», “we”, “us”).
INTRODUCTION
This Policy tells you how you can access and update your personal data and make certain choices about how your personal data is used including a right to object to some of the processing (including personalized marketing) we carry out or where we rely on your consent, a right to withdraw this consent. More information about your preferences and rights is set out in Section 5 and 6 below.
This Policy covers our data collection activities, including personal data we collect through our various channels online (such as websites, apps, and social networks) and offline (such as at points of sale, customer service and events). It also explains how we collect information through the use of cookies and related technologies on our websites and apps. Certain sections may not be applicable to you depending on how you provide your personal data to us or interact with DEMEE. Please note that we combine personal data that we collect via one channel (e.g. DEMEE website) with personal data we collect via another channel (e.g. a DEMEE event-in-store) which can include combining personal data that were originally collected by different DEMEE companies. More information about these activities is set out below.
If we change the way we handle your personal data, we will update this Policy and notify you or seek your consent as and when appropriate, usually by placing an updated Policy on our websites. If we make significant changes that materially alter our privacy practices, we may also notify you by other means, such as sending an email prior to the changes taking effect. We reserve the right to make changes to our practices and this Policy at any time. We invite you to check our website or Platforms from time to time for any updates or changes to this Policy
We may also provide you with additional information when we collect personal data where we feel it would be helpful to provide relevant and timely information.
1. WHAT PERSONAL DATA DO WE COLLECT?
We obtain personal data from or about you from various online and offline sources including when you: (i) interact with our websites listed on www.demee.com or mobile sites/applications (together “the Platforms”); (ii) interact with us on our social media pages, chat services, forums or blogs; (iii) visit one of our sales points, stores or counters; (iv) participate in our events and demonstrations, loyalty or other client programs, competitions, promotions or surveys; or (v) participate in beauty consultations or interact with our beauty advisors and customer service.
Our products are sold through various authorized retailers. Unless otherwise indicated at the time that you provide your personal data, any personal data that our retail partners collect is not provided to us and this Policy does not apply to such personal data.
We collect the following personal data:
Information provided by you (for example, by creating a web account with us, signing up to our loyalty or other client programmes, or by providing information about yourself to us at one of our boutiques, stores or counters):
Contact information (such as your name, phone number (home and mobile), home address and email address);
Age, date of birth, gender, nationality, preferred language, interests and lifestyle;
Billing information (including delivery address and payment details). We reserve the right to request additional evidence or proof of billing information where, in our reasonable opinion, this is necessary. Please note we do not keep your payment card details on file (except where required for refund purposes). We use a third-party data controller to process payment details;
Website registration credentials (including username and password). By creating an account, you can securely store your debit and credit card information (held by our third-party service provider) for easier and faster checkout, store and edit your delivery addresses and billing information and review your previous purchases and order history;
Expressed personal preferences (such as communication and language settings);
Interactions with us (such as your transaction history or information about you obtained through a beauty consultation or survey or when you visit our social media pages, blogs or forums or interact with customer service or our chat service); and/or
Correspondence and communication between us and you.
In addition, we sometimes run promotions or events where you can tell us about someone known to you who may be interested in our products and services. If this person gives you their permission to provide us with their details, then we will only use their information for that reason and not to send them any other unrelated offers. We may also mention that it was you who made the referral in the message that we send to them.
We do not knowingly collect information about minors.
Information automatically collected from your use of our Platforms, social media pages or interaction with our online adverts.
We automatically collect the following information:
technical information, including your device’s IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, unique device identifiers and advertising identifiers; and
information about your visit, including the URL clickstream to, through and from our Platforms (including date and time); products you viewed or searched for, the content (and any ads) that you view or interact with, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
Some of this information is collected using cookies and related technologies. To learn more, please see Section 3 on “Cookies and related technologies”.
Information collected from third party sources
From time to time (where permitted by applicable law), we collect information such as your preferences, interests and other demographic data from trusted third party sources that are either publicly or commercially available (e.g. business and retail partners, payment and delivery services, social media networks, advertising networks, analytics providers, and search information providers) which will be used for the purposes outlined in this Policy.
We also receive personal data you provide to authorised distributors of our products and services which will be used for the purposes outlined in this Policy.
When you pay for your products (either in-store or online), we get information from our payment processing service provider who will carry out credit and anti-fraud checks on you and the payment method you provide in order to verify your identity, to validate your credit or debit card, to obtain an initial credit or debit card authorization and/or to authorize individual purchases.
In order to ensure data accuracy and to offer you a better customer experience, we link or combine the information that we collect from the different sources and channels outlined above to provide personalized services, content, targeted communications and advertising. (e.g. we combine data about your online purchases with information gathered from our boutiques, stores and counters such as details from a beauty consultation so that we can provide you with personalized offers and recommendations in accordance with your communication preferences). This includes combining personal data collected by different DEMEE companies.
You do not have to provide personal data to access the Platforms but certain functionalities (such as being able to buy our products via the website) will not otherwise be available to you. You may however choose whether or not to receive marketing communications from us and we will only send you such communications where we have the appropriate consent to do so. For more information on your preferences regarding how we use your personal data, please see Section 5 below.
You must not provide information about anyone else unless you have their permission to do so.
2. WHY DO WE NEED YOUR PERSONAL DATA?
We process your personal data for the reasons set out below:
To fulfil a contract or take steps linked to a contract: this is relevant where you make a purchase from us: This includes:
setting up and managing your online account on our Platform;
fulfilling orders and processing your transactions (including the processing of your payment details, credit card checks and fraud prevention activities); these checks may be required, amongst other things, to verify your identity, to validate your credit or debit card, to obtain an initial credit or debit card authorization and/or to authorise individual purchases; and
send service-related communications and to respond to your enquiries;
Where this is necessary for the purposes which are in our, or third parties legitimate interests. These interests are:
to allow you to participate in the interactive features of the website;
to ask your opinion or to take part in market research;
to provide you with personalized services, content, targeted communications and advertising both on our Platforms and other selected partner websites, loyalty and other client programmes. We may do this by linking or combining the information that we collect from the different sources and channels outlined above or by creating segments based on various factors such as your age and gender or your inferred interests. We work with data management platform providers to assist with this process. Some of these activities may involve the use of cookies and other similar technologies (See Section 3 for more information);
to monitor your account to prevent, investigate and/or report fraud, terrorism, misrepresentation, security incidents or crime in accordance with applicable law;
to investigate any complaints received from you or from others about our Platforms or our products and services and
to monitor use of our Platforms and use your information to help us monitor, improve and protect our products, content, services and Platforms, both online and offline and your experiences with us including via research and demographic studies; analytics and data cleansing and measuring the effectiveness of our advertising campaigns;
to use personal data in connection with legal claims, compliance, regulatory and investigative purposes as necessary (including disclosure of such personal data in connection with legal process or litigation) or to enforce or apply our Terms of Use or any other agreements; or to protect the rights, property, or safety of DEMEE, our customers, or others;
for our internal corporate reporting purposes.
Where you give us consent:
where you ask us to tell you about our products, services, promotions and events by telephone, post, SMS, e-mail or online or via our applications or to send you samples, gifts and rewards in accordance with your communications preferences and to the extent permitted by applicable laws. This includes being contacted by any of our group companies for these purposes (please see Section 5 below about how you can control these updates);
where you give us consent to place cookies and related technologies in accordance with Section 3 below;
on other occasions where we ask for your consent, for the purpose for which we explain at the time.
For purposes which are required by law
In response to requests by government or law enforcement authorities conducting an investigation.
Disclosure of your personal data
In addition to the DEMEE companies mentioned in the Data Controllers & Contact section below, we may share your personal data: (where permitted in accordance with applicable privacy laws) with:
other companies in our group for the purposes outlined above. A full list of our group companies can be found here;
authorized distributors for the purposes outlined above;
banks and our payment services provider for the purpose of transaction processing;
third parties, where we have your permission to do so (e.g. social networks providers, concierge service or our retail partners). Your personal data will become subject to the privacy policies of those third parties when your personal data is shared with them;
prospective or eventual buyers of our business (if we or substantially all of our assets are acquired by or merged with a third party including through bankruptcy);
any law enforcement agency, court, regulatory, government authority or other third party where in our reasonable opinion this is necessary to comply with a legal or regulatory obligations or otherwise to enforce or apply our Terms of Use or any other agreements; or to protect the rights, property, or safety of DEMEE, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction, or
our third-party service providers (as well as group companies) who perform services on our behalf based on our instructions. We do not authorize these parties to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements. Examples of these parties include companies that fulfil orders and manage refunds and provide data hosting and support, content personalization, advertising and marketing services (including digital and personalized advertising) and data cleansing, management, segmentation and analysis.
We also share information with third parties including social media and search engine partners:
We aggregate your personal data with the information of other customers, creating a dataset of information about the usage of our Platforms, purchase of our products, and other general, grouped information about our customers. Although this dataset is aggregated and anonymised, meaning it cannot directly identify you as an individual, it provides a valuable insight into the use of our Platforms and we will share it with select third parties. These parties include our group companies.
We also transfer information about you to ad technology providers and our social media and search engine partners (including Facebook, Google and Twitter) so that they may recognize your devices and deliver interest based content and advertisements. The information can include your name, postal address, email, device ID, or other identifier in encrypted form. The providers often process the information in hashed or de-identified form. These providers can collect additional information from you, such as your IP address and information about your browser or operating system; combine information about you with information from other companies in data sharing cooperatives in which we participate; and may place or recognize their own unique cookie on your browser. The third parties that generate these cookies have their own privacy policies and we have no access to read or write these cookies.
Data Transfers
If you are based in the Russian Federation, the personal data that you provide through our Platforms may be stored on servers in the US.
If you are based in the European Economic Area (EEA) and Switzerland the personal data that you provide through our Platforms is stored on servers in the US and supported from the US. We also transfer personal data about you (whether collected online or offline) to our group companies and other service providers who perform functions on our behalf which are based around the world including in countries outside of the European Economic Area (EEA) and Switzerland and this information may be stored and processed in those countries which may have different data protection standards to those which apply in your country of residence.
For European and Swiss individuals, where your personal data is transferred outside the EEA and Switzerland, and where this is to a group company or service provider in a country that is not subject to an adequacy decision by the EU Commission, we will take steps to ensure your information is adequately protected by standard contractual clauses.
Data Retention
Your personal data will be retained for a certain period of time based on the following criteria: (i) as long as necessary to fulfil the purposes outlined in this Policy; (ii) any applicable legal requirements; or (iii) any request for deletion from you in applicable situations. Personal data used to provide you with personalized communications and services will be kept for a duration permitted by applicable laws. For more information, please contact us using the details in Section 7.
3. COOKIES AND RELATED TECHNOLOGIES
What are cookies?
We use and allow third-party service providers to use cookies, web beacons and other similar technologies on our Platforms, social media pages and communications. We do this to understand your use of our services, improve your user experience and enable personalized features and content; optimize our advertising and marketing and enable third-party advertising companies to assist us in serving ads specific to your interests across the Internet.
Cookies are small text files that websites send to your computer, mobile device or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser.
Our cookies and what they do:
The cookies that we use can be categorised as follows:
These cookies are essential for your use of the website and its features, such as storing your product selections to your shopping bag whilst you continue to shop and/or navigate to different pages of the website and accessing secure areas of the website. We have to use these cookies to make the website work as it should, whether or not you agree to such cookies being used.
Strictly necessary cookies
These cookies collect information about how you use our website and services, in order to enhance your performance and develop them according to the preferences of our customers and visitors. For example, cookies and web beacons may be used to:
– test different designs and to ensure that we maintain a consistent look and feel across our websites;
– track and provide trend analysis on how you interact with our websites and communications;
– track errors and measure the effectiveness of our promotional campaigns.
Analytical / Performance cookies
The data collected will generally be aggregated to provide trends and usage patterns for business analysis, site/platform improvement and performance metrics. Our cookies or the resulting analysis may be also shared with our business partners. The type of information we collect includes how many visitors visit our websites, how many customers log in, when they visited, for how long and which areas of our websites and services but is generally not used to identify you individually. We may also receive similar information about visitors to our partner websites. We use Google Analytics, run by Google Inc for this purpose. To opt out of being tracked by Google Analytics, visit https://tools.google.com/dlpage/gaoptout.
These cookies allow the website to remember you in order to provide enhanced customised features (e.g. language preferences). These cookies can also be used to remember changes you have made to the text size, fonts and other parts of the website pages you can customize. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Functionality cookies
These cookies are used when you share information using a social media sharing button or “like” button on the website or engage with us on or through social networking websites such as Facebook, which may link your use of our Platforms to targeting/advertising activities. We do not control how these social networks use cookies. Interactions with these features are governed by the privacy policy of the company providing it.
Social media cookies
These cookies are used to deliver advertisements more relevant to you and your interests both on our websites, websites of our group companies and on our partner websites. We carry out targeted advertising on our existing customer base as well as target other individuals who we think will be interested in our products and services. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. They allow us to understand and evaluate clicks on our adverts so that we can improve the service you receive. They are usually placed by advertising networks with our permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers. Advertisers and other third parties (including the ad networks, ad-serving companies, and other service providers they may use) may assume that users who interact with or click on a personalized ad or content are part of the group that the ad or content is directed towards.
To opt out of cookies relating to targeted advertising, you can visit the Digital Advertising Alliance at http://www.aboutads.info/choices/ or the Network Advertising Initiative at http://www.aboutads.info/choices/. However, this will not opt you out of seeing advertisements altogether – opting out simply means the adverts will not be targeted to you. Please note that there are many more networks listed on this site than we use our website.
Targeting/advertising cookies
We use the following third-party advertising cookies on our Platforms:
Company Description
Google GA Audiences cookie enables us to deliver interest-based advertisements on the web and within apps. The cookie lifecycle is a maximum of 13 months.
DataXu DataXu’s cookie offers us to reach you via advertisings broadcasted on DataXu’s websites network. The cookie lifecycle is a maximum of 13 months.
Criteo Criteo cookie enables us to reach you via advertisements once you have visited our Platforms or interacted with a different advertisement in the past. The cookie lifecycle is a maximum of 13 months.
Facebook Facebook cookie enables us to deliver to you interest-based advertising on the online social network. The cookie lifecycle is a maximum of 13 months.
DoubleClick and DoubleClick floodlight (Google)
DoubleClick cookies enables us to identify the type of advertisements you might like to see from what you are browsing. The cookie lifecycle is a maximum of 13 months.
Yahoo Yahoo! Audiences cookie enables us to deliver interest-based advertisements on the web and within apps. The cookie lifecycle is a maximum of 13 months.
Web server logs and web beacons
In conjunction with obtaining information through cookies, our web servers may log details such as your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone in which your device is located. The web server logs also may record information such as the address of the web page that linked you to our site and the IP address of the device you use to connect to the Internet. This information helps us to troubleshoot errors, improve performance and maintain the security of our Platforms. To control which web servers collect this information, we may place tags on our web pages called “web beacons.” These are computer instructions that link web pages to particular web servers and their cookies. We may also use cookies and similar technologies (such as web beacons) to allow us to tell if an email we have sent you has been opened and acted upon and whether our mailing tools are working correctly or, to measure performance and to provide content and ads that are more relevant to you.
Can I opt-out of cookies and similar technologies?
If you do not want to allow cookies at all, or only want to allow the use of certain cookies, please refer to your browser settings. You can also use your browser settings to withdraw your consent to our use of cookies at any time and delete cookies that have already been set. Our system may not recognize Do Not Track requests or headers from some or all browsers. To find out more about cookies, visit: http://www.allaboutcookies.org/manage-cookies/. By rejecting or disabling cookies, certain website content or functionality may not be available to you. Details of how to opt-out of Google Analytics and cookies relating to targeted advertising are set out in the previous sections.
Because web beacons are the same as any other content request included in the recipe for a web page, you cannot opt-out or refuse them. However, you may be able to disable web beacons in email messages by not downloading images contained in messages you receive (this feature varies depending on the email software used on your personal computer). However, doing this may not always disable a web beacon or other similar technologies in the email message due to specific email software capabilities. For more information about this, please refer to the information provided by your email software or service provider. Web beacons may also be rendered ineffective in some circumstances by opting out of cookies or amending your cookie settings in your browser.
4. KEEPING YOUR PERSONAL DATA SECURE
We are committed to protecting the personal data we collect and keeping your personal data secure is very important to us. We take steps to ensure that your personal data is protected against unauthorized or unlawful processing and against accidental loss, damage or destruction or disclosure and we limit access to your personal data to persons who reasonably need access to it, to provide products or services to you.
Any data transmitted from your browser to our Platforms via online forms, our store locator or shopping cart is secured via SSL (secure socket layer) technology. SSL is a cryptographic protocol that ensures data privacy and data integrity between two authenticated communicating parties.
Our Platforms may contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or how those third parties may use your personal data. Please check these policies before you submit any personal data to these websites.
If you create an account with us, you will be asked to provide an account user name and password as part of our security procedures. You must treat such information as confidential and you must not disclose it to any third party.
5. YOUR RIGHTS
We strive to provide you with choices regarding the personal data that you provide to us. The following mechanisms give you control over your personal data:
Advertising, marketing and personalization (offline and online): If you wish to be notified about our products and services, events, loyalty and other client programmes as well as other promotional activities, you can indicate your communication preferences through the relevant checkbox(es) on our Platforms or client cards instore or by answering the question(s) presented by our beauty advisors or store representatives. Some of our activities and communications may be personalized to your specific interests and preferences (which will be done with your permission, if required by law).
If you wish to stop receiving our marketing communications (and/or you wish opt out of personalized marketing communications), simply let us know at any time by following the opt-out instructions in the relevant communication or using the details in Section 7. Please note that this will not stop you from receiving service messages (i.e. non-marketing communications, such as e-mail updates on your order status or notifications about your account activities) from us.
Cookies/Similar Technologies and Interest Based Advertising: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being used or you can use the opt-out tools provided. You also have choices in respect of interest based advertising. Please see Section 3 above.
6. YOUR PREFERENCES
In accordance with applicable law, you may be entitled to ask us for a copy of your personal data, to correct it, erase or restrict its processing, or to ask us to transfer some of this personal data to other organisations. You may also have rights to object to some processing and, where we have asked for your consent to process your personal data, to withdraw this consent. Where we process your personal data because we have a legitimate interest in doing so (as explained above), you also have a right to object to this. These rights may be limited in some situations – for example, where we can demonstrate that we have a legal requirement or contractual obligation to process your personal data. According to Swiss laws, we are obliged to keep business records of each business transaction for a period of ten years. In some instances, this may mean that we are able to retain your personal data even if you withdraw your consent. In such a case, we will apply appropriate measures and safeguards to protect your personal data.
7. DATA CONTROLLERS AND CONTACT
If you have any questions about this Policy or privacy matters generally or to make a complaint about our compliance with applicable privacy laws, please contact us using the Contact us page of our website and our customer services team will be happy to assist you.
You can also use this Contact us if you wish to exercise your preferences and rights as detailed above.
We will acknowledge and investigate any complaint you make (including a complaint that we have breached your rights under applicable privacy laws). We hope that we can satisfy queries but if you have unresolved concerns you may also have the right to contact the relevant data protection authority in your country of residence or place of the alleged infringement.
DATA CONTROLLERS RESPONSIBLE FOR
As a sought-after speaker, guest author, and commentator on the subject of conscious beauty and entrepreneurship, she strongly advocates healthy beauty, inclusivity, empowerment, and social impact. Recognized and honoured with awards as one of the most influential Filipinas in the world by Global FWN and as Ambassador of Peace by Universal Peace Federation UK, an NGO with general consultative status with the Economic and Social Council of the United Nations, Demee uses her influence to give back.
As a sought-after speaker, guest author, and commentator on the subject of conscious beauty and entrepreneurship, she strongly advocates healthy beauty, inclusivity, empowerment, and social impact. Recognized and honored with awards as one of the most influential Filipinas in the world by Global FWN and as Ambassador of Peace by Universal Peace Federation UK, an NGO with general consultative status with the Economic and Social Council of the United Nations, Demee uses her influence to give back. She shares her expertise in business and conscious entrepreneurship as a Forbes Business Council influencer through her articles.
Demee is a Member of the Corporate Board of the revolutionary boxing brand SPARBAR. She is also a shareholder and corporate board member of Luxvivendi , a company celebrating the finest in luxury products, services, food, and luxury experiences.
She also supports various other charity organizations working to improve the lives of others like the Voice of the Free, a hybrid organization that combines social care, social entrepreneurship, and mobilizing social movements to achieve lasting social change. The Breaking Silence Movement, a private, non-profit organization that fights gender-based violence recently welcomed Demee as a board member. She also established the DE MOI fund to benefit all the nonprofit organizations DE Moi collaborates with, including BSM and Voice of the Free.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
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